HOW IT WORKS
We work with you to craft a memorable event. Choose from one of our party rentals and themes. If you don’t see what you’re looking for we are happy to have a brainstorming session with you and try to accommodate your theme. We will come to your location and set up, make it magical and return the next day to break down.
-Set up and breakdown
Our team will set up at the location and day of your event. If your event starts before 10am, we are happy to set up the day prior. It takes us about 60-90 minutes to set up.
The space designated for the setup needs to be free of furniture and clean. We will not be responsible for moving furniture or cleaning the area.
We will schedule a time with you when booking for breakdown. All items must be returned in the same condition as it was received. If items are damaged, there will be an additional charge immediately.
-Contract and payment
Upon booking, a 50% deposit is required to save your date as well as a signed contract. In your contract you will find terms and conditions. The remaining balance is due on the date of the event. YOUR DATE IS NOT RESERVED UNTIL WE RECEIVE BOTH DEPOST AND CONTRACT.
A full refund will be granted up to 10 days prior to the event date. Cancellations made after that will not receive a refund. If this is due to sickness we are happy to reschedule the event.
-Service area
We are based out of Franklin, TN and serve most cities within a 20 mile radius. Anything outside that area may be possible depending on availability and an additional charge will be included.
-Cleaning
After each event, we disinfect all props, mattresses and trays and all bedding is laundered.
Still have questions? Fill out a contact form and we will get back to you within 24 hours!